District Manager, Onstar & Loyalty

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<p>Welcome to General Motors, where innovation and excellence drive us forward every day. We are currently seeking a highly motivated and experienced District Manager to join our Onstar & Loyalty team. As a District Manager, you will play a crucial role in managing and developing our Onstar and loyalty programs across multiple locations. Your passion for customer satisfaction and strong leadership skills will be essential in driving our business forward. If you are a results-driven individual with a deep understanding of the automotive industry and a proven track record of success, we want to hear from you. Join us in shaping the future of General Motors and making a positive impact on our customers' lives. Develop and execute strategic plans for Onstar and loyalty programs in multiple locations. Manage and oversee all aspects of the Onstar and loyalty programs, including budget, staffing, and performance. Ensure customer satisfaction by maintaining high-quality standards and addressing any issues or concerns. Lead and motivate a team of employees to achieve company goals and objectives. Develop and maintain relationships with key stakeholders, including dealerships, customers, and other internal departments. Monitor industry trends and competitors to identify opportunities for improvement and growth. Analyze data and metrics to make informed decisions and drive business performance. Collaborate with other departments to coordinate product launches, marketing campaigns, and other initiatives. Train and develop team members to ensure they have the necessary skills and knowledge to perform their roles effectively. Represent General Motors at industry events and conferences to promote the brand and build relationships. Adhere to company policies and procedures, as well as legal and ethical standards. Continuously seek out ways to improve processes and increase efficiency within the Onstar and loyalty programs. Stay up-to-date with advancements in technology and industry best practices to enhance the programs and customer experience. Report on program performance and provide recommendations for improvement to senior management. Embody the values of General Motors and be a positive ambassador for the company both internally and externally.</p><p>General Motors is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>

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