Administrative Associate II- Front Desk (30 hours weekly) in Boston, MA

Other Jobs To Apply

Administrative Associate II- Front Desk (30 hours weekly) - Boston Children's Hospital - Boston, MA - work from home job
Company: Boston Children's Hospital
Job description: Department

Patient Services-Center for Families

AutoReqId

71806BR

Status

Part-Time

Standard Hours per Week

30

Job Posting Category

Administration

Job Posting Description

The Hale Family Center for Families is dedicated to supporting patient families through their experience at Boston Children's Hospital. Working with many departments across the hospital, the Hale Family Center for Families strives to create a home-away-from-home for all families during their time at Boston Children's. The center is located on the main campus, in the main lobby between Au Bon Pain and the interactive wall.

The offers resources for communication needs, wellness, cultural connections, parking and accommodations support, advocacy and support programs, and activities for kids and teens.

The Administrative Associate II will be responsible for:

  • Answering, screening, and routing telephone calls and greets and directing patients/families, visitors and staff. Providing routine information within scope of knowledge and authority. Drafting responses to correspondence.
  • Providing concierge services to visiting families including:
  • Housing and Parking
  • Information about the local area
  • Assisting with apartment leasing and getting set up with utilities, cable, internet, etc.
  • Preparing documents requiring stylized formats and lettering or graphics using specialized commercial software, such as desktop publishing or graphics packages. Proofreading and editing materials for grammar, punctuation, and spelling.
  • Reserving meeting locations, orders refreshments, and preparing meeting agenda and other materials. Preparing travel arrangements as necessary. Assisting in organizing and scheduling conferences, seminars, and other department-sponsored programs or events, by receiving and recording registration forms and fees, ordering supplies and services, and performing other related duties as assigned.
  • Maintaining departmental files, records, and databases. Entering information from source documents into computer databases and/or spreadsheets, compiling, printing, and distributing periodic reports, mailing labels, and other information as needed. Maintaining department/office library of reference books, journals, slides, films, and other materials.
  • Monitoring and maintaining office equipment and supply inventory. Communicating with hospital support service departments to request needed services.
  • Preparing, routing, and tracking routine administrative forms and documents. Routing materials for required authorizations and monitoring receipt by final destination. Communicating with other hospital departments to resolve delays and errors.
  • Providing positive and effective customer service that supports departmental and hospital operations.
Schedule: Part time-30hours, 100% Onsite. Monday-Friday: 8a-4:30p & 10:30a-7p Rotating
2 weekends a month: 8:30a-5p

To qualify, you must have:
  • High School Diploma/ GED
  • Basic Computer Skills
  • Ability to speak fluent Spanish or Haitian Creole strongly preferred
  • Analytical skills and judgment to interpret data and take the appropriate action in circumstances or situations vary.
  • Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.
Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Regular, Temporary, Per Diem

Regular

Remote Eligibility

Part Remote/Hybrid Administrative Associate II- Front Desk (30 hours weekly) - Boston Children's Hospital - Boston, MA - work from home job
Expected salary:
Location: Boston, MA Administrative Associate II- Front Desk (30 hours weekly) - Boston Children's Hospital - Boston, MA - work from home job
Job date: Fri, 01 Sep 2023 03:11:47 GMT
Apply for the job now! Administrative Associate II- Front Desk (30 hours weekly) - Boston Children's Hospital - Boston, MA - work from home job      
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

Data Entry Question and Answer

$150 $49

Remote Question and Answer

$150 $49

Virtual Assistant Question and Answer

$150 $49

Content Moderator Question and Answer

$150 $49

Customer Service Question and Answer

$150 $49

Video Game Tester Question and Answer

$150 $49

Related Posts